Privacy Policy and Data protection

Any items we provide to you may be reliant on information provided by you, so you are responsible for ensuring that any information you provide is accurate, correct and up-to-date. Data will be held according to current applicable Data Protection legislation subsisting in England.

This privacy policy sets out how  Petithome uses and protects any information that you give  when you use our website www.petithome.co.uk

We aim to comply with the applicable obligations of current Data Protection legislation in England

and Wales as of 25th May 2018.

Petithome is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 Petithome may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Please read this section carefully since once you use the websites you will be regarded as having given your consent to the following:

— To identify you when you contact us:

Name and payment details

Contact information including email address

Demographic information such as postcode, preferences and interests

— To process your order and obtain payment:

— To run our website and our business efficiently.

— To ensure that we satisfy your requests and to improve our service

through the training of our staff, we may monitor and record any

communication between you and us.

— We may disclose your information if required to by an Order of

the Court or by legislation.

— We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

These third parties are dependent on your selection during the checkout process and include Paypal (see their privacy policy).

EKM powershop

Our store is hosted on EKM. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through EKM’s data storage, databases and the general EKM application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then EKM stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read EKM’s Terms of Service here or Privacy Statement here.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Collection via Cookies 

Petithome ltd may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site's operation. We will not collect personal data about you using cookies outside of this purpose.

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

You can choose to accept or decline cookies. Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track user behaviour and make future improvements to our site.

Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page a user has seen, for example the URL of the page.

We have enabled IP anonymisation and have disabled User ID tracking, to ensure no personally identifiable data is included in these cookies.

Since associates and other third parties (such as Paypal) may be involved, we always advise you to ensure that you are aware of their privacy policies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us: contact@petithome.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Your consent 

By using our website, you consent to the information you provide being used by us, particularly for any of the purposes described in this Policy, except where you have chosen to opt out of being contacted by us or by third parties.

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